60-day free returns
We offer 60-day free returns on eligible LoveyDovey products. For hygiene reasons, intimate products must be unused, unopened and returned in their original sealed packaging. If your parcel arrives damaged, incorrect or incomplete, contact us within 60 days with your order number and a photo.
How to start a return
Email our support team with your order number, the item you want to return and the reason. We will confirm whether the item is eligible and send the return instructions. Please do not send a product back before receiving confirmation.
Refunds
Once an eligible return is received and checked, we will process the refund to the original payment method. Bank or payment-provider processing times may apply. Free returns apply to eligible orders within India.
Damaged or incorrect items
If something arrives damaged or incorrect, contact us within 60 days and include a photo of the item and packaging. We will arrange a replacement or refund for confirmed issues.